Exchanges & Returns
Yes, you can exchange an product within 30 days of receipt, but the returning shipping cost would be customer’s responsibility.
We accept 30 days free returns, please email us via firstname.lastname@example.org for returning instruction.
Please keep the original package and ship all the attached items back to us. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.
Please send us the tracking number after the package is shipped, and the refund will be issued after the package is received by our warehouse.
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